Frequently Asked Questions
For more information, contact the relevant service email or use our contact form.
Initial enquiries and quotations are free, with no obligation to proceed. Any paid sourcing work, samples, development, tooling, testing or other charges are agreed before costs are incurred.
Send your business details, goods or product, quantity, locations and required dates. For produce, state the quantity required. For China sourcing, include a sample, photo or specification where possible. Each service page explains what to send.
Yes. Send the origin, destination, goods and required service so we can assess the route and arrangements. International requirements depend on the product and countries involved.
We aim to reply within one to two working days. If your requirement is urgent, please call and explain the deadline.
Yes. Send the complete requirement in one enquiry, including any freight, storage, packing and delivery stages, using our contact form or the relevant service email. We will discuss how the services can be coordinated.
Order sizes depend on the product and service required. Send your quantity or load size and we will explain what can be arranged.
Freight forwarding arranges the movement of your goods. Our Import & Distribution service supplies fresh fruit and vegetables to wholesalers. Product Sourcing helps businesses source products or arrange agreed manufacturing in China.